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At the recent Highland Radio Customer Service Awards, Andrea Devins Opticians was named Optician of the year for the 2nd year running, a testament to their unwavering commitment to providing an unparalleled customer experience and superior eyewear.
The Customer Service Awards recognises businesses that go above and beyond to satisfy their customers. The achievement speaks volumes about their distinctive approach to customer care and eyewear, setting them apart in the industry.
“Winning the Highland Radio Customer Service award for the second time has been a great honour for us. It is recognition of our commitment to providing exceptional customer service and a testament to the hard work and dedication of our team.”
At Andrea Devins Opticians, we pride ourselves on delivering unparalleled customer service, clinical expertise, and an exceptional selection of niche eyewear. Here are some of the unique features that set us apart:
- Exclusive Eyewear
Our inventory boasts exclusive luxury eyewear, and we hold exclusive rights in Letterkenny to several niche eyewear brands, ensuring a distinctive selection.
- Styling Consultations
When it comes to selecting frames, we provide a unique ‘eyewear styling consultation’ to assist customers in finding their ideal pair that perfectly suits their preferences and facial features.
- Zeiss Lenses
We exclusively utilize best-in-class Zeiss lenses, guaranteeing optimal visual clarity and comfort, allowing our customers to experience the world with utmost precision.
- Customised Children’s Glasses
We offer award-winning custom-fit glasses designed for children, ensuring their comfort, safety, and visual well-being.
- 45 Minute Sight Tests
We prioritize taking the necessary time to ensure perfection. Our eye consultations last 45 minutes, compared to the 25-minute test offered by most other opticians.
- Always the same Optician
We understand the significance of continuity for our customers. From their sight test to the fitting appointment when collecting their glasses, they will always see the same optician, emphasizing the importance of building a trusted relationship.
“We have a great selection of bespoke frames in-store and make sure that our customers find their perfect pair. Whether you like to make a statement or remain classic, there is simply no need to compromise on style.
We’re always thrilled to welcome new customers through our door. Call us today, or book online and we look forward to providing you with an unrushed, personalised experience”.
Andrea Devins Opticians
- Location: Letterkenny Forte Retail Park
- Phone: 074-920-6191
- Book Online: https://andrea-devins-opticians.eu1.cliniko.com/bookings
- Facebook: www.facebook.com/andreadevinsopticians
- Instagram: www.instagram.com/andreadevinsopticians
Andrea Devins
