Bus Éireann has started issuing refunds to families who paid for school transport for the 2019/20 school year.
As schools closed in March, families will be reimbursed for the unused portion of the tickets.
Bus Éireann operates the School Transport Scheme on behalf of the Department of Education & Skills, and is managing the refund process.
How much will you receive?
The amount of refund due is based on the number of standard school days missed and the original fee paid.
The annual fee for primary students is €100, and schools were closed for 31% of the year. For post-primary students, the annual fee is €350, and schools were closed for 26% of the year.
Bus Éireann has compiled a table of fees to help determine the refund amount you can expect:
How to claim your refund
You will receive an email from Bus Éireann if you are eligible for a refund. The refund will be automatically made to the bank card you used to make the payment, or by cheque if you did not use a card.
In cases where your card has changed, expired, damaged or lost, Bus Éireann will first attempt a refund, if this does not process correctly, they will contact you to resolve the matter.
If you have changed address since you paid the school transport fee, contact Bus Éireann at your local school transport office and provide your Family ID and proof of your new address.
If you have not received the refund by Friday, 17 July, contact Bus Éireann or your local school transport office.
You can find further information via the Bus Éireann website.
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