Ireland’s first eLearning training course has been launched to help HSE staff in their work with LGBT+ service users.
The course was developed by LGBT Ireland in partnership with the HSE’s Sexual Health and Crisis Pregnancy Programme (SHCPP) and will be available to all staff.
The course aims to help all staff within the HSE to develop understanding of how they might make simple changes to their everyday work practices to provide an enhanced service to lesbian, gay, bisexual and transgender people.
The eLearning training is also available to partner organisations which have access to the HSELanD platform.
As well as summarising important LGBT+ terminology, the training covers topics such as: LGBT+ inclusion, transgender people and healthcare and inclusive communication.
Paula Fagan, Chief Executive Officer with LGBT Ireland said “Each year we have a growing number of requests for LGBT+ equality and diversity awareness programmes from employers and statutory agencies across Ireland. We find that most people are willing and eager to improve their approach to LGBT+ service users but may be blocked by a lack of understanding, or a fear of not doing or saying the right thing. The development and launch of this online module will go some way to respond to this as it has the capacity to reach large numbers of HSE staff”.
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