CHARITY SHOP HITS THE RIGHT NOTE WITH DISGRUNTLED PIANO OWNER

November 7, 2011

A charity shop has agreed to settle with a woman after initially refusing to give her a refund of €400 for a broken piano.

Denise O’Boyle paid €400 for the 85-year-old piano at the Good And New charity shop in Letterkenny and a further €200 for it to be delivered to her home and tuned.

Ms O’Boyle tried to return the item when she was informed by an expert that it could not be tuned.

But the shop had refused to refund on the basis that the piano was bought as seen.

Ms O’Boyle, from Killybegs, had told the Small Claims Court in Letterkenny that she had priced various pianos but said they cost in the region of €3,000.

She said she was delighted when she saw the piano in the charity shop for €400.

She brought a friend with her to view the piano, but admitted the woman was not a piano expert.

“She just knew that it didn’t have woodworm, and we thought it was okay then,” said Ms O’Boyle.

However, when a piano tuner arrived at her home, Ms O’Boyle was told the piano was only worth €50.

A director from the charity shop, Mr Eamonn McDevitt, had said that they could not give back regular refunds or they would have to close down.

The case was adjourned until yesterday (MON) by Judge Paul Kelly who urged both parties to come together and asked the charity to consider the matter.

Solicitor for Ms O’Boyle, Mr Kevin McGlynn said the matter could be struck off as an agreement had been reached but gave no details of the settlement.

Judge Paul Kelly said “I’m glad to hear that.”

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